What is the shelf life of RRB products?
The following products have a 1 year shelf life: Radiant Face Wash, Radiant A, Radiant Moisturizer, Eye Serum, Radiant Toner. The Acne line.
The rest of the of the products have a 6 month shelf life. Ageless Vitamin C Serum, HA Serum-Hyaluronic Acid Serum, Activated Charcoal Mask, Pink Himalayan Salt Exfoliator, Blue Green Algae Mask, Goji-Acia Berry Mask, Peppermint Hydrosol water, and Lash Grow.
Can people with allergies use RRB products?
Yes. RRB products are perfect for people with skin or food allergies. If you have a nut allergy, and are allergic to almonds, we can customize your products without the use of almond oil.
Will the Oil Cleansing Method make my skin oily?
No. Organic unrefined oils will dissolve excess oils on your skin and help restore it to the proper PH balance. The oils should not clog your pores.
Where do I store my products?
Your products will be perfectly fine sitting on your bathroom counter or in a cabinet. Some customers prefer to keep their Vitamin C and HA serum refrigerated. But it is not necessary.
How will my order be shipped?
All orders are shipped US Mail
How soon after I purchase will my order ship?
All orders are processed and shipped within 1-3 business days.
How long will it take to receive my products?
1-3 business days after the order is processed.
What if my product is damaged?
If your RRB product arrives broken or damaged, please send an email with a photo and order number to firstname.lastname@example.org and we will get a replacement mailed out right away.
What is your return policy?
You have 14 days from the day you receive your products to return them and receive a full refund. Contact us via the website or at email@example.com and let us know that you are returning your products. As soon as we receive them we will issue a refund.